At 988win, your personal data belongs to you. This Privacy Policy explains, in clear and honest terms, what information we collect when you use the 988win platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own data as a registered 988win player in Pakistan.
These six principles summarise 988win's approach to data privacy. The full legal details follow in the policy below — but here is what you need to know upfront.
988win does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate your 988win account, process transactions, and fulfil regulatory obligations under our international gaming licence.
All personal data transmitted between your device and 988win servers is protected by 256-bit SSL/TLS encryption — the same standard used by international financial institutions. Data at rest on 988win servers is encrypted and access-controlled with multi-layer authentication.
Registered 988win players hold defined rights over their personal data — including the right to access, correct, export, and in certain circumstances request deletion of their data. These rights are exercisable by contacting the 988win privacy team at [email protected].
988win collects only the personal information that is genuinely necessary to operate your account, verify your identity (as required by our gaming licence), process PKR deposits and withdrawals, and communicate with you about your account and promotions.
988win does not retain your personal data indefinitely. Retention periods are defined by the purpose for which data was collected and by our regulatory obligations — typically 5 years post-account closure for KYC and financial records, and shorter periods for marketing and analytics data.
In the event of a data security incident affecting 988win player data, affected players will be notified by email within 72 hours of 988win becoming aware of the breach, in accordance with the notification requirements of our international gaming licence and applicable data protection standards.
This Privacy Policy ("Policy") is published by 988win (hereinafter "988win," "we," "us," or "our") and applies to all personal data collected, processed, and stored by 988win in connection with the operation of the 988win online gaming and sports betting platform accessible at 988win.lat and any associated mobile-optimised interfaces (collectively, "the Platform").
This Policy applies to all individuals who interact with the 988win Platform, including registered players, individuals who have commenced but not completed the registration process, and visitors who browse the Platform without registering (collectively, "Users" or "you"). It governs personal data collected from Users based in Pakistan and internationally, including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and elsewhere.
By accessing the 988win Platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent to any part of this Policy, you must discontinue use of the Platform and contact [email protected] to initiate account closure.
For the purposes of applicable data protection law, 988win is the data controller in respect of all personal data collected through the Platform. As data controller, 988win determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently.
988win operates under an international gaming licence. The data protection obligations applicable to 988win are set by the data protection provisions embedded in the licensing framework and by any additional laws of the territories in which 988win operates. For enquiries regarding data controller matters, contact [email protected] with "Data Privacy — Controller Enquiry" in the subject line.
988win collects personal data through several channels: information you provide directly during registration and account management; information generated automatically through your use of the Platform; and in limited circumstances, information received from third-party service providers. The categories of personal data we collect are set out below.
988win uses your personal data solely for the following purposes. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent.
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration & management | Registration & identity data | Contract performance |
| Identity verification (21+ age check & KYC) | KYC documents, date of birth | Legal obligation / licence compliance |
| Processing deposits & withdrawals | Financial & transaction data | Contract performance |
| Providing gaming & sportsbook services | Gaming activity, account balance | Contract performance |
| Anti-fraud & anti-money laundering screening | Transaction data, IP, device data | Legal obligation |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation / legitimate interest |
| Customer support & dispute resolution | Communication data, account history | Contract performance / legitimate interest |
| Platform security & fraud prevention | Technical & usage data | Legitimate interest |
| Personalised promotional communications | Gaming history, preferences | Consent (opt-in) |
| Platform performance analytics | Anonymised usage data | Legitimate interest |
| Regulatory reporting & compliance | All categories as required | Legal obligation |
988win processes your personal data on the following legal bases, as applicable to each processing activity:
988win does not sell, rent, or commercially trade your personal data. We share your personal data only in the following defined and limited circumstances:
We engage carefully selected third-party service providers who process personal data on our behalf, under contractual terms that require them to process data only as instructed by 988win and to maintain equivalent security standards. These include:
988win may be required to disclose personal data to the authority that issued our international gaming licence, law enforcement bodies, financial intelligence units, or other governmental authorities where disclosure is required by law, court order, or valid regulatory demand. We will notify affected Players of such disclosures wherever legally permissible to do so.
In the event of a merger, acquisition, or sale of substantially all assets of 988win, personal data held by 988win may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy policy applicable to your data following completion of the transaction.
As an internationally licensed platform, 988win's infrastructure, service providers, and operational teams may be located in various jurisdictions. Your personal data may therefore be transferred to, stored in, and processed in countries other than Pakistan. Where such transfers occur, 988win implements appropriate safeguards to ensure an equivalent level of protection applies to your data — including contractual clauses with data processors that reflect applicable data protection standards.
If you have specific questions about the jurisdictions to which your data is transferred, you may request this information by contacting the 988win privacy team at [email protected].
988win implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. The key security measures in place at 988win include:
No online platform can guarantee absolute security against all possible threats. 988win implements industry best practices and continuously reviews and updates its security posture. Players can contribute to their own account security by using strong, unique passwords and enabling 2FA.
988win retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply at 988win:
| Data Category | Retention Period | Reason |
|---|---|---|
| KYC documents & identity records | 5 years post-account closure | Regulatory / anti-money laundering obligation |
| Financial transaction records | 5 years post-account closure | Regulatory / gaming licence requirement |
| Gaming & betting activity logs | 5 years post-account closure | Dispute resolution & regulatory reporting |
| Customer support communications | 3 years from last interaction | Dispute resolution & service improvement |
| Marketing preferences & consent records | 3 years from withdrawal of consent or account closure | Consent management records |
| Anonymised analytics data | Indefinite (anonymised — no personal data) | Platform improvement |
| Login & session logs (technical) | 12 months | Security monitoring |
Upon expiry of the applicable retention period, 988win will securely delete or irreversibly anonymise the relevant personal data, unless a specific legal or regulatory obligation requires continued retention.
988win uses cookies and similar tracking technologies on the Platform to enable core functionality, enhance user experience, and analyse usage patterns. The categories of cookies used at 988win are as follows:
These cookies are essential for the Platform to function. They maintain your login session, manage your account security state, and ensure that the Platform operates correctly during your visit. These cookies cannot be disabled without impairing core Platform functionality.
Functional cookies remember your preferences — such as your preferred language, display settings, and game lobby filters — so that you do not need to reconfigure them at each visit. These cookies do not track your activity outside the 988win Platform.
988win uses analytics cookies to collect aggregated, anonymised data about how users navigate the Platform — which pages are visited, how long sessions last, and which features are used most. This data is used to improve the Platform and is not linked to individual account identities.
You can manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to use the 988win Platform. Blocking analytics or functional cookies will not prevent you from using the Platform but may affect the quality of your experience. The following cookie types are in use at 988win:
988win does not use advertising cookies or permit third-party advertising networks to set cookies through the Platform.
As a 988win player, you hold the following rights over your personal data. To exercise any of these rights, submit a request to [email protected] with the subject line "Data Privacy Rights Request" and your registered account email. 988win will respond within 30 days of receipt of a valid request.
You have the right to request a copy of the personal data 988win holds about you and information about how it is being used. We provide this as a structured data export within 30 days of your request.
If any personal data 988win holds about you is inaccurate or incomplete, you have the right to request correction. Most data fields are updatable directly from Account Settings; for document updates, contact support.
You may request deletion of your personal data where it is no longer necessary for the original collection purpose and where no legal obligation requires continued retention. Mandatory regulatory retention periods (typically 5 years) will apply.
In certain circumstances, you may request that 988win restricts the processing of your personal data — for example, while a data accuracy dispute is being investigated — without requiring full deletion of the data.
Where processing is based on your consent or on contract performance, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another data controller.
You may object to processing of your personal data where that processing is based on 988win's legitimate interests. You may withdraw consent for marketing processing at any time through Account Settings or by contacting support.
The 988win Platform is strictly intended for adults aged 21 years and above. 988win does not knowingly collect, store, or process personal data belonging to persons under the age of 21. Age verification is conducted at the point of registration, and accounts found to be held by minors will be immediately closed, with deposited funds returned to the source payment method after verification of age and identity.
If you believe that a person under 21 has registered with 988win or that personal data of a minor has been inadvertently collected, please contact [email protected] immediately with details so that appropriate action can be taken without delay.
The 988win Platform may contain references or navigational links to other 988win-operated pages. 988win does not link to third-party external websites in the course of normal Platform operation. However, the payment processes initiated through 988win (for JazzCash, EasyPaisa, or banking transfers) will redirect you to or interact with the interface of your chosen payment provider. Those interactions are governed by the privacy policy of the relevant payment provider, not this 988win Privacy Policy.
988win is not responsible for the privacy practices or data security of third-party payment providers or any other third-party services that players independently navigate to outside the 988win Platform.
With your consent at registration or via opt-in thereafter, 988win may send you promotional emails or SMS notifications about bonuses, new games, PSL special offers, and other 988win promotions relevant to Pakistani players. Marketing communications are always based on your explicit consent — you will not receive them unless you have actively opted in.
You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent does not affect processing based on other legal bases (e.g., essential account communications about deposits, withdrawals, KYC requests, or security notifications will continue to be sent regardless of marketing consent status).
988win reserves the right to update or revise this Privacy Policy at any time. Material changes to the Policy — those that significantly affect how your personal data is collected, used, or shared — will be communicated to registered Players by email to the address on file, no less than 14 days prior to the revised Policy taking effect.
Non-material changes (such as formatting improvements, clarifications, or minor additions that do not substantively alter data processing activities) may be made without prior notice. The "Last Updated" date at the top of this Policy will always reflect when the most recent revision was made.
Continued use of the 988win Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you must cease using the Platform and contact support to initiate account closure.
For any queries, concerns, or formal complaints relating to this Privacy Policy or 988win's handling of your personal data, you may contact the 988win privacy team through the following channel:
If you are dissatisfied with 988win's handling of a privacy complaint following our internal review process, you may refer the matter to the data protection authority or licensing regulatory body applicable under the terms of our international gaming licence. Details of the applicable supervisory authority are available upon request from the 988win support team.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. The current version is always available at 988win.lat/privacy-policy. Previous versions are archived and available upon request.
Your personal data at 988win is encrypted, never sold, and protected under our international gaming licence obligations. Login and enjoy Pakistan's premier online casino and cricket sportsbook with complete peace of mind.
21+ Only | International Gaming Licence | Data Never Sold | [email protected]